Frequently Asked Questions (FAQs)
Aapoorti Bazar - Online Shopping Mart
1. How can I place an order on Aapoorti Bazar?
- To place an order, simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the instructions to provide shipping and payment details to complete your purchase.
2. What payment methods do you accept?
- We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. We do not store payment information; all transactions are processed securely through third-party payment gateways.
3. Do you ship internationally?
- Yes, we do ship to select international destinations. International shipping charges, customs duties, and taxes may apply, depending on your location.
4. How long does it take to process my order?
- We typically process orders within 1 to 2 business days after payment confirmation. Delivery times vary based on the shipping method and your location.
5. What are the shipping charges?
- Shipping charges are calculated based on the total weight of your order, the shipping method selected, and your delivery location. The applicable shipping charges will be displayed during the checkout process.
6. Can I track my order?
- Yes, once your order is shipped, you will receive an email notification with a tracking number and instructions to track your package's status.
7. What is your return and refund policy?
- Our Return and Refund Policy allows eligible products to be returned within 15 days of delivery. Please refer to our policy for more details on the return process and eligibility criteria.
8. How do I contact customer support?
- You can contact our customer support team via email at email@example.com or by calling [Your Customer Support Phone Number] during our business hours. We are here to assist you with any inquiries or support you may need.
9. Do you offer customization options for products?
- Yes, we offer customization options for select products, such as personalized gifts and interior designs. Please check the product description or contact customer support for more information.
10. Are there any discounts or promotions available?
- We periodically offer discounts, promotions, and special offers on our website. Stay updated by subscribing to our newsletter and following us on social media for the latest deals.
11. Can I change or cancel my order after it's placed?
- If your order has not been shipped, you may be able to change or cancel it. Please contact customer support as soon as possible for assistance.
12. Are my personal and payment details secure?
- Yes, we take the security of your personal and payment information seriously. We use secure encryption protocols and adhere to best practices to safeguard your data.
13. Can I return perishable items or customized products?
Perishable items and customized products are non-returnable, except in cases of manufacturing defects or damages during transit.
If you have any other questions or need further assistance, feel free to reach out to our customer support team. We are here to provide you with the best shopping experience at Aapoorti Bazar!